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Meeting & Event Services

Event Evaluation Form

Thank you for taking the time to help us improve our services! We are so pleased that you chose the Ohio Union for your event! It is important for us to ensure that our customers are completely satisfied. Your feedback will let us know how we're doing and enable us to serve you better.

Please rate your satisfaction on the following items based on
1 being Poor and 5 being Excellent.

Contact Information
1.	Name:

2.	Organization:

3.	Address:

4.	Phone:

5.	Email:

6.	Name of Event Services Staff Member Contact:

7.	Date of Event:

8.	Time of Event:

9.	Location of Event:

Reservations
10.	Provided sufficient information to help plan a successful event:	1 2 3 4 5
11.	Phone calls & e-mails were responded to promptly:	1 2 3 4 5
12.	Received reservation in a timely fashion: It is our policy to respond within 72 hours of receiving a request.	1 2 3 4 5
13.	Timely receipt of contract & diagram (if needed):	1 2 3 4 5
14.	Overall service you received in making your reservation:	1 2 3 4 5
15.	Comments:

Delivery/Setup
16.	Items arrived on time:	1 2 3 4 5
17.	Equipment was clean upon arrival (table surfaces, chairs, etc.)	1 2 3 4 5
18.	Any setup matters was addressed promptly and professionally.	1 2 3 4 5
19.	Overall service you received pertaining to equipment.	1 2 3 4 5
20.	Comments:

Event Execution
21.	Staff member helpfulness before event:	1 2 3 4 5
22.	Staff member helpfulness during event: If staff is requested to be present during event.	1 2 3 4 5
23.	Equipment (properly set & in working order):	1 2 3 4 5
24.	Timely & positive response to event issues:	1 2 3 4 5
25.	Your opinion was heard & addressed promptly:	1 2 3 4 5
26.	Overall service you received during your event:	1 2 3 4 5
27.	Comments:

Event Follow Up
28.	Staff member responsiveness after event:	1 2 3 4 5
29.	Timely receipt of accurate final invoice: The Ohio Union has a set billing cycle; due to this invoices are only generated once per month. If you need your invoice sooner please let your event planner know.	1 2 3 4 5
30.	Likelihood of recommending the Ohio Union Events To Go to a friend or other organization for an event:	Very likely Somewhat likely Not likely
31.	Contacted via phone/email within a week after your event:	Yes No
32.	Comments:

Ohio Union
1961 Tuttle Park Place (Ohio Stadium)
Columbus, OH 43210
(614) 292-7924
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